Select one of the categories to see if your question is documented in one of the sections.
if you can’t find your question, you can also download a PDF version of the Tutor Manual or software FAQ for additional information.
Use the yellow arrows to go back to the top of the page.
If you have a question not covered in the FAQ, email careers@apollotutors.org
Click the images below to enlarge them.
2. Sign and Upload your W9 Form. You can use a scanner, take a screenshot, or use a program such as Microsoft Lens(iOS) to Scan your Form. (Android)
3. Enter your Direct Deposit Form.
4. Name of Account Holder- The Legal Name of the Person who owns the Bank Account (This is NOT the name of your Bank)
5. Account Number- the 10-12 digit number specific to your account, usually found on the bottom right of a check from your bank account
6. Routing Number- the 9 digit ID of your Bank. This can be found on the bottom left of a check from your account
7. Contractor Agreement
8. This form can be completed electronically by e-signing or if you would prefer a PDF copy, select the option to download a PDF
9. True Color test
10. Add your Top 2 Colors to the form. You can also upload the results of your test
11. After you complete the required documents you will receive an email notifying you to enter your subjects and availability to complete your tutor profile.
3. Entering Availability
4. Updating your Schedule
Getting Matched with Opportunities
Once you complete your Tutor Profile you are ready to receive Tutoring Requests. There are 4 ways to accept opportunities
1. From the Portal Home Page
Click the “Match with Student) button to get matched with the student
2. From the Matching Email
If you are logged into the portal already, click the link to confirm the match. Otherwise, login to the portal before clicking the link again to confirm the match.
*You must be logged in for the link to work*
3. From a Text Message
4. Replying to an Opportunity Email
Some opportunities are sent by a plain text email. You can reply to this email to get matched with the student or to receive additional information.
Getting in touch with the Client:
On the session screen you can view the students you match with, and view their contact info.
K-12 Clients
Use the Intro Email Form from the Sessions Tab and complete the Template to send your intro email. Enter in your information and send the intro email to the parents’ email and cc info@apollotutors.org
example of intro email
College Clients
Send a text message to the client introducing yourself and to propose times to meet for your session. If you have any trouble getting in touch by text, make a phone call and leave a voicemail.
Community Tutoring
Email your site coordinator with an introduction about yourself, as well as any relevant background check materials.
Scheduling Sessions
Once you have connected with the client you can create a single, or a recurring session depending on the schedule you have agreed with the client. Enter the session date when you have finalized the meeting times. For the address, enter the location you will be meeting if you are not meeting the client in-home.
Single Session
Scheduling Sessions
Once you have connected with the client you can create a single, or a recurring session depending on the schedule you have agreed with the client. Enter the session date when you have finalized the meeting times. For the address, enter the location you will be meeting if you are not meeting the client in-home. If you will be meeting with a client on a recurring basis, you can create a recurring session which will create sessions based on the schedule you agreed on.
Enter the Start Date, and the frequency for how often you will meet (daily, weekly, monthly). Choose Weekly and select the days that you will be meeting with the student
After a session has occurred, you can log your notes and submit your session. In the Past sessions tab, you can view sessions that have occurred. Click “log notes” to log your notes and after submitting it will be registered for payroll. Click Update to submit your session after completing your notes.
If you have to reschedule a session, delete the session and mention the reason it was deleted. You can then re-log the session for the new time
Deleting 1 session
Use the Delete Record Button to delete the session
Deleting Many Sessions
Select the sessions you would like to delete, pick “Custom Actions” and Select Delete
If you have trouble getting in touch with a student you are matched with, use the “Update Match” Button on the Session Tab to update the status of the match.
Have a question? Contact Us at careers@apollotutors.org or Call or Text us at 888-406-3988